I have a Defenders membership and sent an email to the
defendersfix email address, but hadn't gotten a response-
basically, the account was renewed after it had expired (I have the
paypal receipt), but remains inactive. I'd sent an email over two
weeks ago, as well as a follow up a week ago... and nada.
So if I could get an email about this without having to have to
go through PayPal to get the charges reversed, it'd be
fabulous.